GRIEVANCE PROCEDURE. A701 The Corporation agrees that Performers exercising their rights under the provisions of this Article do so without prejudice to their relationship with the Corporation or its agents. A702 A complaint of a minor nature may be discussed and settled at the time of its occurrence between the representative of ACTRA and the representative of the Corporation. In the event that a satisfactory resolution of this minor complaint is arrived at, no further steps need be taken. A703 Local Level A grievance that arises out of, or in connection with, the application or interpretation of this Agreement must be submitted in writing to the Officer-in-Charge of Talent Relations at the location or the representative of ACTRA at the location, as the case may be. The written grievance shall be delivered to the appropriate officer of the other party within thirty (30) calendar days of the occurrence giving rise to the grievance. A written reply to the grievance shall be made within seven (7) calendar days of its receipt. A reply deemed unsatisfactory may be referred by the dissatisfied party to a Local Grievance Meeting within four (4) days of receipt of the reply. Minutes of such meeting shall be kept, read, and signed by both parties at the close thereof. Where the local settlement of a grievance calls for payment or remedial action, instructions shall be given to make payment or take the required action as soon as the minutes recording the grievance and settlement are signed. No local settlement, however, shall have the weight of precedent until it has been reviewed and ratified by the parties at a National Grievance Meeting. At Local Grievance Meetings, matters of common concern may be discussed and recorded in the minutes of the meeting. A704 National Level In the event that the parties fail to arrive at an acceptable solution during the course of the Local Level procedure, the grievance shall be referred to the National Level by giving written notice to that effect to the Senior Corporate Talent Relations Officer or to the National Executive Director of ACTRA, as the case may be, within seven (7) calendar days of the local meeting. The Committee at the National Level will consist of any person(s) designated by each party to represent the Corporation and ACTRA respectively for the purpose. The National Grievance Meeting will be held within thirty (30) days of receipt of such notice. Minutes of such meetings shall be kept, read, and signed by both parties at the close t...
GRIEVANCE PROCEDURE. 8.01 The purpose of this Article is to establish a procedure for settlement of grievances. Subject to the limitations that probationary employees shall not be allowed to grieve or refer to arbitration any matter relating to discharge unless discharge is enacted in an arbitrary manner or in bad faith or contrary to Article 7 any complaint between an employee and the Company arising from the interpretation or alleged violation of this Agreement shall be considered as a grievance and shall be dealt with as speedily and effectively as possible with the following procedures. Step I An employee who has a complaint relating to the interpretation, application, administration or alleged violation of this Agreement shall first take the matter up with his/her Superintendent/Manager or designate, through his/her Committee person in a private office. It is the Company’s intention to accommodate employee requests for union representation within four (4) hours of the request being received by an employee’s direct supervisor. However, the parties recognize that circumstances may arise from time to time that may prevent the Company from accommodating requests for union representation within four (4) hours. In the event that this timeline cannot be met, the requesting employee’s supervisor will explain the reason(s) for the delay to the employee and the union representative. Such a complaint shall be brought to the attention of the immediate Superintendent/Manager or designate within two (2) working days of the time when the incident given rise to the complaint became known or ought reasonably to have become known to the employee. The Superintendent/Manager or designate shall respond orally by the end of the next working day following oral notification to the Superintendent/Manager or designate. If the Superintendent/Manager or designee’s response is not satisfactory to the Union, the grievance shall then be submitted in writing to the Superintendent/Manager or designate by the Committeeperson not later than the second working day following the day provided for the Superintendent/Manager or designee’s oral response. The Superintendent/Manager or designate shall have until the end of the third day following receipt of the written grievance, to provide a written response to the grievance.
GRIEVANCE PROCEDURE. 9.01 It is the mutual desire of the Parties hereto that any complaint or cause for dissatisfaction arising between an employee and the Employer with respect to the application, interpretation or alleged violation of this Agreement shall be adjusted as quickly as possible.
GRIEVANCE PROCEDURE. 18.01 In cases of alleged misinterpretation or misapplication arising out of agreements concluded by the National Joint Council (NJC) of the Public Service on items which may be included in a collective agreement and which the parties to this Agreement have endorsed, the grievance procedure will be in accordance with Section 14 of the NJC By-Laws.
GRIEVANCE PROCEDURE. 30.1 The Union and the Employer agree that it is in their best interest to resolve disputes at the earliest opportunity and at the lowest level. Whenever possible, disputes should be resolved informally prior to filing a formal written grievance. To that end, all supervisors and employees are encouraged to engage in free and open discussions about disputes.